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FAQ

What is Percussive Therapy and is it Safe to Use on all Body Types?

  • In short, yes.  It can safely be used on all body types for up to ten minutes, twice a day.  Percussive therapy is a scientific breakthrough proven to boost your muscle's ability to function and to recover faster with more efficiency by breaking off lactic acid build up - it does this with a series of rapid, concentrated pulsating strokes.
  • When you use Chiragun Therapeutics' massage guns, you are allowing yourself to reclaim those energy levels and to provide you long-term pain-relief due to using our Percussive Therapy Solutions. 

Please Note:  DO NOT USE on infants, minors, pregnant women, pacemaker users, and people with fractures or metal contents.

How Can I use Chiragun to get the Maximum Benefit?

  • Enjoy intermittently two or three times a day for a few minutes.
  • Use on muscles you feel most knotted and gently press for ~30 seconds per area. Please note: Avoid all bone-related regions.
  • If you feel any soreness or discomfort during the massage session, then stop immediately and rest.  You can continue a few hours later or the following day.
  • Although we use the highest grades of quality to ensure you are provided with world-class massage solutions, handle with precaution, and avoid dropping.
  • Only use the charger we provided you for charging the unit since it was designed to optimize battery life.
  • Never leave it unattended with children under the age of 16.

*Please note: Chiragun is NOT water-resistant nor waterproof. Do not place it in water or permit it to get wet.

Does Chiragun Therapeutics Offer Warranty?

  • We offer an 18 month limited warranty on all Chiragun Therapeutics Percussive Massage Guns. Batteries have a 2 year limited warranty.
  • Please visit our Refund Policy for more information. For any further questions please contact info@chiragun.com.

What About the Battery - How long does it last on a single charge?  What do the colors mean? What if my warranty is up and I want a new battery, can you provide me with a new one?

  • On a single charge you can expect 30-90 days on standby or up to 5 hours of continuous usage.
  • Red means charging. Green means fully charged and ready for use.
  • Yes we provide replacement batteries after your warranty has expired for a small fee.  Please contact info@chiragun.com.

How Many Speed Levels Does Chiragun Have?

  • Chiragun's speed varies across our lineup, however, our (most popular) Edition 1 can go up to 30 levels.

How Many Percussions Per Second Does the Chiragun Complete?

  • Industry leading ~55 Percussive Hits / Second

How Fast Can I Expect my Delivery?

  • We use our trusted delivery partners to ensure you receive your Chiragun in the fastest time possible, wherever you are in the world. Please allow for up to 16 business days for your unit to arrive at your doorstep.  

When I Order Chiragun, What Can I Expect to Come in the Box?

  • 1 Chiragun
  • Charging Cable (Please choose the right Plug Type when Placing the Order)
  • 6-8 Massage heads (Depending on which model you order)
  • 1 BONUS Carrying Case
  • User Manual

How Much Does Each Shipment weigh? Do you Ship Worldwide?

  • 2-4 lbs (Depending on the model)
  • Yes.  We ship globally with a tracking number.  You can track you order by clicking here.